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DC EAP Information

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Welcome District of Columbia Government Employees and Family Members!

This is the home page of Washington DC Government's Employee Assistance Program (EAP). Here you can learn about Employee Assistance counseling services and Workplace Assistance training and consultation services.

Click here for a PDF of our brochure

To learn more about the EAP counseling services, choose a topic below. Or, simply scroll down to review all of the information. If you want to access the rest of "COPE Online" choose a menu option above.

District of Columbia News & Events
DC Supervisors / Managers Click Here

What is the EAP?

Who can use the EAP?

What can I talk about with a counselor?

Is my conversation confidential?

How will the counselor help me?

How do I make an appointment?

Where can I see a counselor?

Is there a cost?

Will I be granted time away from work for an appointment?

When can I make an appointment and when are the phones answered?

Your Employee Assistance Program (EAP) is a counseling and referral service available to assist in handling personal and workplace problems. Life isn't easy, and everyone can use a helping hand at some time.

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All District of Columbia Government employees and members of their immediate family can use the services. For children under the age of 18, the counselor will meet with the parent(s) and make appropriate recommendations and/or referrals.

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You can speak with a counselor about anything you wish to discuss. Typical topics include:

  • Children 
  • Marital or other relationship problems 
  • Financial problems 
  • Alcohol/drug abuse 
  • Work stress 
  • Parenting 
  • Elder/Child Care issues 
  • Conflicts at work 
  • Depression and anxiety 
  • Grief and loss issues 
  • Anger 
  • Career issues 

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All information regarding your participation in the program is confidential and does not become part of your personnel record. To read the COPE privacy policy click here.

The counselor you meet with will help you sort things out and assist in devising a plan of action. We can put you in touch with community resources, suggest reading materials, help you find a treatment provider, and offer encouragment when times are tough.
All information regarding your participation in the program is confidential and does not become part of your personnel record.

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To make an appointment to see a counselor, simply call one of the numbers listed below:

  • 202-628-5240 
  • 1-800-841-7406 

The person you speak with on the phone will obtain some basic information from you, then schedule a face to face visit at a time convenient for you. You may meet with a counselor for up to four visits.

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You can meet with a counselor at a location most convenient for you or if you prefer we can speak by phone or online. Our office locations are:

COPE's main office in Washington DC is 1120 G Street NW, Suite 310, (Metro Center Metrorail stop.)

8561 Fenton Street, Silver Spring, MD 20901.

1760 Reston Parkway, Suite 212, Reston, VA 20190

3801 North Fairfax Drive, Suite 62, Arlington, VA 22203.

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Your participation in the EAP is provided at no cost to you. Any assistance you may need that is outside of the EAP can be covered through your health insurance, sliding fee scale payments, and/or self-help gorups, to the extent possible.
But remember, anytime you meet with an EAP counselor, there is no cost to you.

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You will be granted administrative leave by your supervisor to attend the first EAP meeting. If you wish to voluntarily seek assistance without your superviosr's knowledge, you may use sick or annual leave to attend your appointment.

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Appointments are available from 7:30 am to 7:00 pm, Monday through Friday. In addition, our phone lines are answered 24 hours a day, 7 days a week. If you call after hours and your need is urgent, you will be able to speak with a counselor immediately. If your after hours call is a routine business call, then our staff will be glad to take a message and someone will call you back the next business day.

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